Welcome to Rollanzia Casino! If you’re new to the world of online gaming, understanding the loyalty programme can enhance your experience and reward you for your play. This guide will walk you through the steps to make the most of your loyalty rewards.
Step 1: Registration
To start enjoying the benefits of the loyalty programme, you first need to register at Rollanzia. Follow these simple steps:
- Visit the Rollanzia Casino website.
- Click on the „Register“ button, usually found at the top right corner.
- Fill in the required personal information including your name, email, and date of birth.
- Create a strong password to secure your account.
- Accept the terms and conditions, ensuring you comply with EU gambling regulations.
- Submit your registration and verify your email address through the link sent to you.
Step 2: Understanding the Loyalty Programme
Once registered, you can start earning loyalty points right away. Here’s how:
- For every EUR 10 wagered on eligible games, you earn 1 loyalty point.
- Loyalty points can be converted into bonus funds once you reach specific thresholds.
The loyalty programme consists of several tiers, each offering different benefits:
| Tier | Loyalty Points Required | Benefits |
|---|---|---|
| Bronze | 0 – 499 | Basic rewards and promotions. |
| Silver | 500 – 999 | Higher bonus percentages and exclusive promotions. |
| Gold | 1000 – 1999 | Personal account manager and increased withdrawal limits. |
| Platinum | 2000+ | VIP access to events and higher cashback rates. |
Step 3: Claiming Your Bonus
As you accumulate loyalty points, you can claim bonuses. Here’s how:
- Log in to your Rollanzia account.
- Navigate to the “Loyalty Rewards” section.
- Select the bonus you wish to redeem based on your loyalty tier.
- Follow the prompts to confirm your choice.
- Your bonus will be credited to your account, and you can start using it immediately!
Remember, bonuses often come with wagering requirements, typically around 35x the bonus amount, so read the terms carefully.
Step 4: How to Withdraw Your Winnings
Once you’ve enjoyed your bonuses and want to withdraw your winnings, follow these steps:
- Go to the “Cashier” section of your account.
- Select „Withdraw“.
- Choose your preferred payment method (bank transfer, credit card, e-wallet, etc.).
- Enter the amount you wish to withdraw.
- Confirm the transaction. Withdrawals may take up to 3-5 working days depending on the method chosen.
Step 5: Accessing Support
If you have any questions or encounter issues, the support team at Rollanzia is ready to help:
- Live chat is available on the website for quick responses.
- Email support can be reached for more detailed inquiries.
- Check the FAQ section for common questions about the loyalty programme and other features.
Rollanzia Casino values your experience and aims to provide a seamless journey as you navigate through their loyalty programme. Enjoy playing and collecting those points!